Support Channels

  • 1 hour ticket response time
  • A 1–hour Ticket Solution Guarantee

  • Our group of professionals will do their best to answer to your support needs within approximately 1 hour. If, however, the difficulty you have encountered requires some help from the Administrators’ =Team,= we are going to send the ticket to the administrator in charge and will post a reply to let you know.

  • Top quality support service
  • Expert Tech Assist Service

  • We offer you round the clock client support by using a turbo–fast ticketing program built into your Control Panel. You can email us all the time about any of the software packages that come pre–installed on your virtual server, which include the desired Linux OS version, the server administration panel and our in–house produced Site Control Panel.

  • Intuitive help center
  • An Intuitive Help Section

  • In the Site Control Panel that is provided for free in your virtual server, you will find an information–rich Help section, that features all you need to know about administering your sites and software. We have integrated a wide range of how to content articles and video tutorials that display the standard site management tasks in an easy–to–understand form.