Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • In the Site Control Panel you can find an exhaustive Help section offering many educational articles and regularly asked questions. They are compiled by our support team of practiced techs. Just fill in your question and our clever system will give you the most appropriate answer.

  • Top quality support service

  • Tutorial Videos

  • We have prepared a collection of instructional video tutorials that detailedly show how to remedy a typical issue connected to your cloud web hosting plans account. You will find the video lessons in the Help Center section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 customer care service with a one–hour response guarantee. A group of skillful customer service technicians will be online for you to answer all the inquiries that you might have. During non–peak hours, an answer will be given in even less than twenty minutes.