Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour response guarantee with all of our cloud web hosting plans packages, meaning each assistance inquiry you send will undoubtedly be answered to within one hour maximum. Our support crew members are taught to very quickly resolve any case and to present you with relevant advice on any concern that you may have.

  • Top quality support service
  • A Top–quality Support Service

  • Our tech support service is supplied by a group of licensed employees who are able to respond to your request promptly. You could get in touch with the support staff by launching a tech support ticket from your Site Control Panel or by sending us an email message. On working days, you may also contact us on the phone or use the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • We have incorporated a detailed practical knowledge base into the Control Panel for you to get handy step by step guidelines whenever you want. Each part of the Control Panel features its own contextual guide area offering a group of how–to articles. We have also prepared movies to offer you with a much better idea of exactly how to complete any presented procedure.