Lots of users who begin using their very first web hosting account, or change companies, normally have enquiries regarding how certain tasks are executed or encounter problems when setting up different things like emails, website settings, etc. For this reason, many web hosting providers have prepared documentation with the most standard questions and problems in order to help their clients get info swiftly and easily. As a result, the technical support team members can spend more time on actual problems that particular customers may be experiencing, because the solution for the smaller things will already be available online and customers can easily solve them without having to contact the client support staff. Having elaborate documentation is really important, particularly for new customers with no practical experience, as the web hosting service entails a vast number of functions and many people can become bewildered about what action to take. A good information repository can both help you carry out the operations that you want and learn how the web hosting service functions as a whole.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting plans include an elaborate knowledge base where you can find information on all the challenges that you could experience and their solutions. You can discover how to set up and administer an electronic mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your email client are correct, but you’re unable to send emails, for instance. We have done our best to be as comprehensive as possible and to encompass all the available options so as to help you save time and to provide you with different solutions for each and every issue. The knowledge base comprises informational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in each section of the Control Panel, whilst if you prefer to browse the entire article list, you can go to the all-encompassing Help section.